Twin Mountain Inn & Suites

My first time in Tennessee I stayed in a cabin. And I didn’t get what I was expecting. The staff at the cabin did not clean the cabin, and I was paying for a cleaning fee. I had to constantly get on the phone with them for repairs. So this past time when I went to Tennessee for my honeymoon, I decided that we were going to stay in a hotel. We chose this one because of the free breakfast and the free cancellation. When we arrived, we were greeted by friendly staff members. Our room was clean. The bed was made. We had fresh towels and toilet paper. The breakfast was OK, but it was free. So no complaints there. We were having truck issues the whole entire time we were there, and we had to travel eight hours to get back home. We decided to leave a day early, the gentleman at the front desk was so accommodating. Since we paid at the hotel, he refunded us for the day that we would not be there. I will stay here again in the future house cleaning came in every day made the bed dropped off fresh towels, and washcloths. We never had to call to get any of that delivered to us.

this hotel was amazing. we had a great time. loved the balconies overlooking the water, the wildlife, and the mountain views. on a quiet mountain town street. room is very big and has a fireplace as well. room was cleaned and replenished every morning. breakfast was very good. the two front desk men staff we met were very kind and very helpful. this might be my favorite location i have booked, and would definitely book again. very close to gatlinburg/pigeon forge/smoky mountains/ and dollywood. also extra plus that they are very dog friendly, my pup had a blast !

Clean, very spacious, comfortable, and close to everything! The staff was very nice. Eggs, sausage, one other hot item, waffles, fruit, pastries, cereal, and others at breakfast. The small room refrigerator actually kept things very cold, unlike other hoyels that provide a beverage cooler. The sink in the bathroom and one outside the bathroom was very useful. The bathroom was big, which was also helpful multiple people getting ready at the same time.

Location and cleanliness! Very clean Hotel! Great staff! Very nice hotel and rooms! Loved the nice open walk-in showers vs tub shower combos! I also appreciate the elevators as I can’t do stairs any longer. I love that all the rooms were balcony rooms overlooking the Pigeon River. Thankful for non-smoking rooms as well. I appreciate that we didn’t have to smell smoke all weekend. Another added and awesome amenity was the fireplace! Extra nice and so cozy!

Room was clean. I'm very much on cleanliness. Beds were very comfortable. Fireplace was very nice. We especially love the balcony. Like to sit out there and read and watch the ducks and geese play in the creek. That is one of the main reasons for staying here. We enjoyed Breakfast. It's a money saver to us. Don't have to spend the big bucks at restaurants. Comes in the price of the room and you get a very good meal. We are retired and the price is a little steep for us sometime so, I watch and try to get a reasonable price, When you are on fixed income, you still like to enjoy some good things. It would be nice if you could every once and a while reduce the price for those who are elderly and struggling to enjoy a stay and some of your hospitality.